Dear Clients
I’ve missed you!
It feels so long since I last saw you all! I hope everyone has been doing well and that you and your loved ones are healthy and happy. The KY State Massage Board and my local community of massage therapists have been great resources as we wade through this new time of increased need for safer ways of getting back to work. Please know that I always have your health and well-being in the front of my mind. LMT's have been tasked with a daunting set of criteria for safely seeing clients in our studios compared to how it used to be. I think much of it will feel a bit alien at first! But we will figure it out, adjust into it and make sure we are being as safe as possible for each other.
I plan to reopen July 14th, 2020
I have several modifications to implement in both my physical massage space and in the procedural methods of intake and treatments. I’m still waiting on several items of PPE to be delivered, and have a small injury that is healing up and some minor medical treatments to complete this month. The delay gives me time to make sure I'm past those bumps and ready to be back to work. None of these things should be cause for concern. I'm absolutely healthy and still very much a work horse who loves her job and that won't change! I very much appreciate your patience and understanding in advance.
Changes to Intake
I will send more detailed information well in advance of your first appointment back in. But in a nutshell - it will look a lot like what you've likely already experienced at your doctor's office, etc. I will be following the guidelines given to me by the KY Massage board, who are in alignment with the CDC's recommendations.
Our Massage Board has made some suggestions about limiting the number of clients per day and reducing treatment length to insure a low risk of transmission. Not every LMT is following these guidelines, but I prefer to be more safe than sorry! Temporarily, I will be limiting my practice to:
I expect all of this to be a temporary state of affairs! At that point I will likely not need the same level of extra PPE, disinfecting supplies or time between clients and can change the service menu back to what it was.
New Client Info and Gift Certificates
All current Gift Certificates will be honored (and extended 3 months from date of expiration) but I am not selling Gift Certificates for the time being to give those who have them now time to redeem them and still have room with reduced hours to accommodate demand.
Let’s Talk Soon!
Please reach out to me with any questions or concerns. I will be in touch with clients individually to talk about scheduling details! Standing appts may need to be changed but I will make every effort to stay close to your original day/time.
With love and light,
Starr Phoenix LMT
It feels so long since I last saw you all! I hope everyone has been doing well and that you and your loved ones are healthy and happy. The KY State Massage Board and my local community of massage therapists have been great resources as we wade through this new time of increased need for safer ways of getting back to work. Please know that I always have your health and well-being in the front of my mind. LMT's have been tasked with a daunting set of criteria for safely seeing clients in our studios compared to how it used to be. I think much of it will feel a bit alien at first! But we will figure it out, adjust into it and make sure we are being as safe as possible for each other.
I plan to reopen July 14th, 2020
I have several modifications to implement in both my physical massage space and in the procedural methods of intake and treatments. I’m still waiting on several items of PPE to be delivered, and have a small injury that is healing up and some minor medical treatments to complete this month. The delay gives me time to make sure I'm past those bumps and ready to be back to work. None of these things should be cause for concern. I'm absolutely healthy and still very much a work horse who loves her job and that won't change! I very much appreciate your patience and understanding in advance.
Changes to Intake
I will send more detailed information well in advance of your first appointment back in. But in a nutshell - it will look a lot like what you've likely already experienced at your doctor's office, etc. I will be following the guidelines given to me by the KY Massage board, who are in alignment with the CDC's recommendations.
- I'm asking clients to remain in their vehicles and call when you arrive
- We will do a brief phone intake so I can ask you the legal questions related to Covid-19 risks
- When you come in, you'll use the private entrance in the backyard and I will take your temperature with a contactless thermometer
- You will need to wear a mask the whole time you are in the massage studio (except when face down if preferred) or I can provide one for you if needed
- I will be wearing a mask and eye protection during your session
- You will remove your shoes just inside the door
- All high-touch surfaces will be disinfected in between clients
- I have installed a state of the art air filtration system in the studio that filters the air 5x/hour and kills all viruses and bacteria
- Linens and all other materials used during your session will be sanitized and used only for you
- There will be hand sanitizer available for you to use. And the bathroom now has a touch free paper towel dispenser
- There will not be a water station available
Our Massage Board has made some suggestions about limiting the number of clients per day and reducing treatment length to insure a low risk of transmission. Not every LMT is following these guidelines, but I prefer to be more safe than sorry! Temporarily, I will be limiting my practice to:
- 3 clients per day with an hour between each client for cleaning
- 60 min massage sessions that will be a flat rate of $100 which may be paid for either with cash or pre-written checks made out to Starr Phoenix
- Sessions are your choice of Tailor Made, Deep Tissue, Ashiatsu massage or a blend of these modalities
- Face and Scalp work must be done with gloves on
- Intra-Oral/TMJD work, Gua Sha and Cuppiing are not permitted according the KY Massage Board bc they are high risk modalities
I expect all of this to be a temporary state of affairs! At that point I will likely not need the same level of extra PPE, disinfecting supplies or time between clients and can change the service menu back to what it was.
New Client Info and Gift Certificates
All current Gift Certificates will be honored (and extended 3 months from date of expiration) but I am not selling Gift Certificates for the time being to give those who have them now time to redeem them and still have room with reduced hours to accommodate demand.
Let’s Talk Soon!
Please reach out to me with any questions or concerns. I will be in touch with clients individually to talk about scheduling details! Standing appts may need to be changed but I will make every effort to stay close to your original day/time.
With love and light,
Starr Phoenix LMT
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